Privacy Policy

Data controller

GalvanoTechnik S.p.A., Registered Office Via Valtrompia, 29 25063 Gardone V.T. (BS), VAT no. 01712110988.
Contact details: info@galvanotechnik.it.
Data subjects can use this email to exercise their rights in writing according to EU Reg. 679/2016.

Data processor

If you have any questions about this privacy policy or to exercise your rights, obtain confirmation of the existence or otherwise of such data and to know their content and origin, verify their accuracy or request their supplementing or updating, or rectification (art. 7 of Legislative Decree no. 196/2003) or erasure, please contact our data processor, Valentina Tanfoglio at:

  • telephone number +39 030 89 12 456
  • email address – info@galvanotechnik.it
  • in writing, to Via Valtrompia, 29 25063 Gardone V.T. (BS)

Contents of privacy policy

This privacy policy will regulate all relations between GalvanoTechnik S.p.A. with VAT number 01712110988 whose registered office is in Via Valtrompia, 29 25063 Gardone V.T. (BS), and the requesting Customer, during the registration and contact process. The data processors within the Group may change from time to time depending on developments in the Group’s business.
This page is intended to describe how the site is managed with regard to the processing of the personal data of the users who visit it. This privacy policy is also provided pursuant to art. 13 of Legislative Decree no. 196/2003 – Code on the protection of personal data of visitors to our website (hereinafter “Website”) accessing web services via computer.

This privacy policy is provided for the Website and not for other websites that may be visited by the user through links.
The privacy policy is also based on directive 2009/136/EC, which introduced new rules on cookies, and Recommendation no. 2/2001 adopted by the European authorities for the protection of personal data to identify certain minimum requirements for collecting personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide users with when they connect to web pages, regardless of the purpose of the connection.

As part of our day-to-day business, we must collect personal data from our current and potential customers in order to meet their needs with respect to a range of services and provide them with information about our services. Customer privacy is important to us. Our policy is to respect the confidentiality of information and the privacy of individuals. This policy outlines how we handle personal information provided to us by customers or third parties in connection with our provision of services, or which we collect in the course of customers’ use of our services and/or our websites. This policy also describes the customer’s rights with respect to our processing of his or her personal data. Our privacy policy will be periodically reviewed and amended to take account of new obligations, technological developments and changes in our operating practices, in order to keep it constantly updated in an ever-changing environment. Any personal information we hold about you will be governed by our most recent privacy policy. Any reference to “us”, “our”, in this privacy policy is a reference to our company as required by the context, unless otherwise stated. Similarly, any reference to “You” or “Your” in this privacy policy is a reference to any actual or potential customer of ours as required by the context unless otherwise stated.

What kind of personal data do we collect?

If you are an existing or potential customer, we may collect different types of information about you in different ways through the use you make of our services or other relationships with us, contact forms, registration forms. We may also collect this information about you from third parties, whether through marketing lists purchased from third parties, from public sources or through our own scheme for the presentation of new customers by existing customers. We may also obtain personal information about you through the use you make of our websites through the use of cookies on our websites and/or applications, in particular by registering which pages you visit on our websites. We may periodically ask you to voluntarily provide us with other personal information (e.g. through market research, surveys or special offers). If you do not provide us with the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the product or service you requested. We may record any communication, whether electronic, telephone, in person or otherwise, that we may have with you in connection with the services we provide to you or our relationship with you. Such records shall be our sole property and shall constitute proof of communication between us and you.

In addition, the computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified parties, but by its very nature could, through processing and association with data held by third parties, identify the computers connecting to the site. This category of data includes IP addresses or domain names of computers used by users connecting to the Website, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters relating to the operating system and computer environment. These data could be used only to obtain anonymous statistical information on the use of the Website and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

To whom can we send the personal data?

As part of the use of your personal data for the above purposes, we may disclose your data to other Group companies and other back office services; to service providers and specialist consultants appointed by us; to intermediary agents with whom we have established a reciprocal relationship; to anyone authorized by you. In general, we require that companies outside the Group that manage and process personal data acknowledge the confidentiality of such data, undertake to respect the right to privacy of any individual and operate in accordance with applicable data protection laws and this privacy policy. External service providers may keep records of searches made on our behalf and may use the search data to assist other companies in carrying out their searches. Please note that the use of your personal data by external third parties acting as data processors is not covered by this privacy policy and is not subject to our privacy standards and policies.

How do we obtain your consent?

In cases where our use of your personal data requires your consent, such consent will be provided on a context-by-context basis, through contact forms, registration forms. Given that we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time by contacting us using the contact details indicated in this privacy policy.

How do we manage your personal data?

We always take appropriate technical and organisational measures to ensure the security of your information. In particular, we train the staff responsible for the management of personal data to respect the confidentiality of customer data and the privacy of individuals. We take privacy violations very seriously and take strict disciplinary measures, including, where necessary, dismissal. We have appointed an Information Security Officer to ensure that our handling of personal data complies with this privacy policy and applicable law.

Personal data filing procedures and times

Safeguarding the privacy of your data is important to us, whether you interact with us in person, by phone, by mail, on the Internet or by other electronic means. The personal data you provide are processed with the utmost confidentiality and are stored in a secure computerized storage system, in hard copy or by other means of registration. Specific measures are taken against the misuse, loss, unauthorized access, manipulation or disclosure of personal data. When such personal data are no longer deemed necessary, we will remove any details that may lead to the identification of the Customer or destroy the filed documentation; however, we may need to store such data for a significant period of time. If we retain personal data in the form of recorded communication, whether by telephone, electronic means, in person or otherwise, such data will be retained in accordance with applicable local law for a period of 5 or 10 years after the termination of our business relationship with you. If you have chosen not to receive marketing communications, we will keep your email address on our opt-out list in order to respect your objection to receiving such communications.

Transfers outside the European Economic Area

We may transfer your personal data outside the European Economic Area to other companies in the Group, as well as to other processing companies operating on our behalf (“Transferees”). To the extent that we transfer your information outside the European Economic Area, we will ensure that the transfer is lawful and that adequate security arrangements are in place. In order to transfer your personal data to third parties in territories where there is no evidence of adequacy on the part of the competent authority and the applicable regulations, we enter into agreements with the assignees which guarantee appropriate and adequate safeguards on the basis of standard contractual conditions adopted by the European Commission.

Cookies, what are they and how do we use them?

A cookie is a short string of text stored on your computer when you visit a website. We use cookies on our websites to provide you with a more relevant and effective experience, for example by presenting web pages according to your needs or preferences. We are constantly striving to improve the functionality of this website through appropriate technological changes. This may lead to changes in the way personal data are collected and used. The impact of any technological changes that may affect your privacy will be disclosed in this Privacy Policy at the time of the change. Our websites may contain links to external websites of third parties. Please note, however, that third party sites are not covered by this Privacy Policy and are not subject to our privacy standards and policies. Please check with each third party regarding their privacy practices and procedures.

The attached file contains a list of the Cookies on this website.

Cookies Analysis Report.

How to disable cookies?

Most Internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn that cookies are being sent to your device. There are several ways to manage cookies. You can refer to your browser’s instruction manual or help screen to find out how to adjust or change your browser settings.

In the case of different devices (e.g. computers, smartphones, tablets, etc.), you should ensure that each browser on each device is adjusted to reflect your cookie preferences.
If you want to delete the cookies installed in the appropriate folder of your browser, each of them has its own unique mode, shown in the links below.

In case of complaint

If you are unsure about any aspect of our privacy policy, you may make a complaint. Your complaint will be dealt with promptly.